FIND A SPECIFIC ITEM
To search for a specific item using the style name or style number, please use our search box at the top right of the page. Don't have a specific item in mind? Use our top and left navigation links to browse our product categories.
PLACE AN ORDER
Once you have added an item to your shopping bag, you can start the checkout process by clicking the "CHECKOUT" button. You can also choose to continue shopping on the site and once you're ready to checkout, click on "CHECKOUT" from the mini shopping cart at the top right of your screen. You can also place an order by phone by calling our Customer Contact Center at 1-800-473-5138.
Unfortunately we cannot currently process online orders from countries other than Canada.
If you are not fully satisfied with your purchase, you can return it FREE OF CHARGE to any of our GLOBO stores in Canada or by courier. Click here to learn more about our simple & convenient return process. Please note that once an order has been shipped, it cannot be cancelled, but you can return it once it has been received.
SELECTING A SIZE
When shopping online at GLOBO, select the same size as you would in a GLOBO store. Please note that we do not currently offer half sizes. If you usually take a half size, we recommend you order one size up. For example, if you are normally a size 8.5, we recommend that you order a size 9.
Our footwear is labeled with either European or American sizes. The conversion is as follows:
If you need a quick answer, be sure to look through our Frequently Asked Questions by clicking here.