There is nothing more important to us than the health, safety and respect of our Globo family.
Here's what you can expect in a store near you:
New Safety Protocols
To safely serve you, our associates will be wearing masks.
We respectfully require that customers wear face masks when visiting our stores and will have them readily available to all customers when needed. As such, our associates have the right and responsibility to refuse service to customers who are not wearing face masks.
Hand sanitizer will be available for everyone entering our stores.
New Services & Experiences
Social distancing will continue to be enforced in our stores. This means that we’ll be limiting customer capacity, adjusted seating areas and implementing new try-on regulations.
Though we might be 6 feet apart, we’re still here to assist you with product try-ons, product questions and styling advice.
We encourage contactless payment as well as e-receipts.
In the meantime, due to increased volume, you may experience delays in returns processing, receiving your orders and in reaching our trusted Customer Service team. We apologize for any inconvenience this may cause and thank you for your patience.
We're continuing to follow developments closely to ensure we respect government policy updates and public health guidelines. For official updates, please visit the Public Health Agency of Canada website.