If you see that the package was delivered but you haven't received it, be sure to check around your property, with your neighbours, or with any other members of your household. The package may have been left in a secure location if you weren't around at the time of delivery. If you still can't locate it, chat us and we'll gladly get to the bottom of it.

We ship to any valid Canadian addresses. However, shipping is not available to A.P.O./F.P.O. and P.O. box addresses due to shipper restrictions.

We only ship to Canada.

All of our orders are shipped with UPS.

You are able to choose a variety of delivery options at checkout. However, we are unable to edit shipping and delivery preferences once an order has been placed.

It is possible that orders that contain more than one item will ship from different locations at different times. You will receive an email update and tracking information for every possible shipment.